E-Commerce Operations Specialist - MINISO Indonesia

Join MINISO Indonesia, a globally recognized lifestyle retail brand, as an E-Commerce Operations Specialist in the heart of Jakarta Raya. In this dynamic role, you will play a pivotal part in driving our online sales growth, optimizing digital storefronts, and enhancing the overall shopping experience for our customers. With a strong focus on data-driven decision-making and continuous improvement, you will be part of a team that is committed to delivering exceptional e-commerce performance.

At MINISO Indonesia, we are dedicated to providing a diverse and inclusive work environment where innovation and creativity thrive. As an E-Commerce Operations Specialist, you will have the opportunity to work with cutting-edge tools and technologies, including Shopify, Google Analytics, and Meta Business Suite. This role is perfect for a proactive and analytical professional looking to make a significant impact in the rapidly evolving e-commerce landscape.

📋 Tanggung Jawab Pekerjaan

• Manage and optimize our e-commerce platform to ensure seamless customer experience and high sales performance.
• Analyze sales data and customer behavior to identify trends and opportunities for growth.
• Collaborate with cross-functional teams to implement marketing strategies and promotions.
• Monitor and improve website performance, including speed, usability, and conversion rates.
• Develop and maintain e-commerce dashboards and reports using tools like Google Data Studio.
• Provide training and support to sales and marketing teams on e-commerce best practices.
• Stay updated with industry trends and emerging technologies to drive continuous improvement.
• Ensure compliance with e-commerce regulations and best practices.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business, Marketing, Computer Science, or a related field.
• Minimum of 3 years of experience in e-commerce operations or a similar role.
• Proven experience with e-commerce platforms such as Shopify, WooCommerce, or Magento.
• Strong analytical skills with proficiency in tools like Google Analytics, Meta Business Suite, and Excel.
• Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams.
• Ability to work in a fast-paced environment and meet tight deadlines.
• Certification in digital marketing or e-commerce is a plus.
• Fluency in English is required for international operations.

🛠️ Keahlian

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